Junior Systems Engineer

Job Description:

1. Support sales with customer inquiry for servers and infrastructure.
2. Perform the installation, configuration, and maintenance of customer servers, operational software, and system management tools.
3. Provide technical guidance and perform troubleshooting of systems upon need
4. Collaborate with customer and supplier developer team to ensure that customer’s systems are functioning at an efficient capacity
5. Perform deployment and setup of software updates to in-house laptops.
6. Perform server setup, including installation and configuration of software products to clients upon need
7. Provide technical support related to system server issues, connections, performance, and configurations (onsite/remote)
8. Perform deployment of product updates to all on-premise clients when available
9. Perform CRM monitoring for tickets assigned to Systems Admin
10. Provide assistance for maintaining/ monitoring of cloud infrastructure (for applicants with Azure or other cloud-related knowledge or experience)

Qualifications:

1. Graduate of B.S. Computer Engineering or Information Technology
2. With at least 6 months – 1 year experience in IT administration
3. Experience in maintaining Windows and Windows Server software (Windows server 2012 -2019) and hardware systems required
4. Experience with SQL Server and Azure administration, Firewall Security will be an advantage
5. Cloud experience is a plus
6. Can work under pressure in a fast-paced working environment
7. Adept at problem solving
8. Able to multi-task
9. Responsible